- The add-on is missing
- Refresh Gmail, reopen the right side panel, and confirm MailHero is installed for the Google Account currently active in Gmail.
- A request timed out
- Try again with the latest message or a shorter thread. Long AI requests can exceed the add-on response window.
- Notion content is unavailable
- Reconnect Notion, authorize the required page, refresh the destination list, and select the database again.
- A custom AI provider fails
- Use Test connection in Advanced settings and confirm the base URL, model identifier, and OpenAI-compatible chat response format.